Google Workspace

Google Workspace (formerly G Suite or Google Suite), includes account setup and maintenance, Gmail, Calendar, Google Drive, and Apps.

Envelope representing Email as an icon.

What You Need to Know

Google Workspace is a collection of web-based communication and productivity tools that live in your browser (you don鈥檛 have to download them) and they can be accessed through an app on your mobile device. All you need is web access.

Capabilities include:

  • Gmail: 91传媒厂 email with enhanced privacy
  • Calendar: Schedule sharing and planning for individuals and teams
  • Drive and Docs: File storage plus word processing, spreadsheets and slide decks
  • Google Groups: Web and email groups
  • Meet/Hangouts Chat: A messaging platform built for groups
  • Hangout: Instant messaging between two individuals
  • Google Forms: Create and edit surveys online; includes real time collaboration with other users 

Who Has Access

  • Students
  • Faculty
  • Staff

When does Access to Gmail end?

  • Students - Account access will remain up to 365 days after last know enrollment date.
  • Faculty - Account access will remain up to 365 days after last know date affiliated with San Jose State University.
  • Staff - Account access will remain up to 35 days after last know date affiliated with San Jose State University.

How to Access Google Workspace

Go to and search for the application you need (Google email, calendar, analytics, training, etc.).

Students, faculty, and staff with an active account have automatic access.

Getting Started with GMail

How do I access my email the first time?
  1. First-time users, begin by activating your account at 91传媒厂One Set/Reset Password
  2. Then, to access your email account, go to 
  3. To sign in, use your 91传媒厂One ID and password鈥攖he same ID and password you use to access My91传媒厂 and the campus wireless network
How do I get my 91传媒厂 email address?

After you login, you will see your email address (in upper right corner of screen) and it will use the following format:  firstname.lastname@sjsu.edu.

Who gets an 91传媒厂 email address?

All active students. 'Active' students are enrolled in courses that are currently in session and these students have paid all of their fees.

When are new 91传媒厂 email accounts created?

Accounts for incoming freshmen are created after the NextSteps process has been completed by the applicant. Accounts for new graduate students are created when their applications are accepted.

How long can I keep my 91传媒厂 email address?

While you are taking classes at 91传媒厂, your account will be maintained. At the end of your last enrolled semester, a 1-year grace period starts, allowing you to transition off of 91传媒厂鈥檚 system. If you re-enroll within that grace period, your 'active' status will be reestablished. At the end of 91传媒厂鈥檚 1-year grace period, you will receive warnings and your account will be deleted.

What if I forget my password?

Campus email uses the 91传媒厂One password. Passwords will not be provided over the phone. If you have difficulty with your password, you can get a new password, either online or by email, as follows:

- Online password reset: Visit 91传媒厂One Password Reset and answer your challenge questions

- Manual password reset: Complete and submit an 

Are there advertisements?

91传媒厂鈥檚 email is completely ad-free. You may still receive unsolicited advertising mail (spam) in your inbox. Gmail has excellent anti-spam tools, and using them will help ensure you don鈥檛 get much spam.

Additional Resources

Getting Started with Google Workspace

Google Groups 

Google Workspace Additional Services

Google Workspace for Education offers two categories of Google services: Core Services (like Gmail, Drive, Calendar, and Classroom) that are provided under 91传媒厂鈥檚 Google Workspace for Education agreement, and Additional Services (like YouTube and Maps) that can be used with Google Workspace for Education accounts. 

Google Workspace for Education that schools obtain parent or guardian consent for any they allow students under the age of 18 to use.  Consent means that the student will have access to all of the services listed under .

Our describes how Google products and services collect and use information when used with Google Workspace for Education accounts.  

Information about the is available in the Google Help Center.

Information about how Google鈥檚 products work to protect privacy is available in and at . 

Information about Google's compliance with international legal obligations on data protection can be seen in the which describes extensive measures for data security that Google and its customers have agreed to.

Answers to many top questions about privacy and security appear on the . 

Parents can visit while signed in to their child鈥檚 Google Workspace for Education account to view and manage the personal information and settings of the account.

Support

For Google Workspace support, open a help ticket.