91´«Ã½

Concur Travel and Expense Management

Jump to: Important Dates | Communications | Live Support | Documentation and Videos

What is Concur?

Coming to our campus in mid-2026, Concur is a cloud-based software platform for CSU faculty and staff that integrates all travel- and expense-related activities at 91´«Ã½³§. This one-stop shop will handle:

• Travel Authorization
• Travel Reimbursement
• Employee Reimbursement
• Non-Employee Reimbursement
• Travel-Mileage Only
• Travel Agency Booking Solution

In addition to travel and expense, Concur will handle all ProCard activities at 91´«Ã½³§:

• ProCard Reconciliation/Statement Submission
• ProCard Credit Card - New Orders, Updates, Cancelations

All CSU campuses are transitioning to Concur, a decision made by the Chancellor’s Office, to streamline paperwork, to shorten approval/review times, and to improve audit/payment cycles. Concur also offers the SAP Concur Mobile App to manage expenses and university travel on a mobile device and/or tablet.

Why Concur

will help modernize and streamline travel, ProCard, and all [employee and non-employee] reimbursement transactions across the entire CSU by replacing fragmented processes with one platform. This systemwide implementation enables standardized processes, improving consistency, efficiency, and policy compliance across campuses. 

How Concur benefits your department

• Reduced administrative burden by improving how employee reimbursements, ProCards, and travel are managed.
• Employees will be able to capture and upload receipts in real time using a mobile app, reducing lost documentation and eliminating manual follow-up.
• Out-of-pocket reimbursements will be easier to submit through guided workflows that reduce errors and rework.
• Easy travel booking will be integrated with a new travel management company, allowing employees to book within the system while ensuring compliance with CSU travel policies and negotiated rates.
• Automated expense report creation from travel bookings will further streamline reconciliation.
• Local troubleshooting will be minimized, allowing 91´«Ã½³§ staff to focus on higher-value work, due to standardized processes across the CSU and centralized support from the Chancellor's Office.

Key Implementation Activities at 91´«Ã½³§

Campus Project Team

• Sara Bonakdar - AVP Strategic Business Services
• Shauna Rios - Senior Director, Finance Support & Innovation
• Kim Gamblin - Director of Procurement & Support Services
• Sara Tipton - Lead Payment Services Analyst
• Michele Musson - Process Improvement Specialist, Finance Support & Innovation
• Janet Sundrud - Interim Assistant Director, Finance Support & Innovation

Campus Communications

SAP Concur Update: Authorizing Travel Using Research and Tower Foundation Funds [pdf] [August 27, 2026]

SAP Concur Is Now Live – Resources, Training, and Ongoing Support [pdf] [August 6, 2026]

SAP Concur Go-Live on August 1 – Transition Information and Additional Resources [pdf] [July 21, 2026]

Upcoming Concur Travel and Expense implementation [pdf] [July 1, 2026]

Let’s Get Ready for SAP Concur [pdf] [June 5, 2026]

[Apr. 2, 2026]

Resources

Concur Training and Support

We have been providing since June 2026 and will continue to provide live training, guided materials, and support opportunities to the campus.

We are currently offering two virtual learning sessions each week:

• Wednesday Open Lab 10:00am-11:00pm []
• Friday Guided Workshop 2:00-3:00pm []

We encourage you to check out the for detailed process information tailored to 91´«Ã½³§ campus users.  This resource is updated weekly based on campus feedback.

Documentation and Videos

DOA

• DOA Structure for 91´«Ã½³§ based on CSU Delegation of Authority Standard
•  [requires SSO]

Campus Training

• [June 2026 to September 2026]

Questions

General: financeconnect+concur@sjsu.edu

Travel-related: travel+concur@sjsu.edu

ProCard: rachel.zubiate@sjsu.edu